Communication & Conflict Management
Every day your employees communicate with each other, their customers, and their communities. Do they have the skills they need to communicate and collaborate effectively, to influence and inspire, and to move beyond conflict to problem solving and resolution?
Communication in our global, virtually-connected world is complex and every encounter matters. Ask us how our targeted training and assessment solutions can inspire your employees to communicate and approach conflict in ways that build rapport, improve sales, enhance service, support collaboration, and create the results you need.
Did you know?
86% of employees surveyed cited poor communication or lack of collaboration as the cause of workplace failures.
Sylvie Woolf, 7 Workplace Collaboration Statistics and Advice That Will Have You Knocking Down Cubicles, Clear Company
Offerings
Custom Training
Looking for a program developed just for you? Vital Talent has developed numerous custom training programs to help individuals and teams communicate and resolve conflict more effectively in a wide range of sales, service, and internal settings. Our programs are always anchored in real-world application, interactivity, and fun.
Vital Presentations™
Employees are often asked to give presentations, but lack the core skills and confidence to deliver a compelling message.
VITAL Presentations™ is a highly interactive instructor-led workshop that helps participants develop more captivating and persuasive business presentations, respond to challenging questions, and deliver with professional presence.
Vital Encounters™
Focused on interpersonal communication, VITAL Encounters™ is an engaging, application-rich workshop that helps participants improve their communication, flex their interpersonal style, and manage conflict. Like all VITAL Skills™ series workshops, VITAL Encounters™ can be delivered with or without customization.
DiSC® for Individuals and Teams
The DiSC® model is a powerful research-based framework that helps people understand their behaviors and preferences, and adapt how they communicate and interact with others. After completing a short online assessment, individuals and teams learn more about themselves through an interactive learning journey rich with self- and peer-discovery. Custom and off-the-shelf DiSC® workshops are available.
